
Cloud 9
WelLness spa
BOOKING Policy
Out of respect for our staff and clients, we request you give us at least 48 hours notice should you need to cancel or reschedule an appointment.
All missed appointments will result in a 50% fee*.
Running Late? We can hold your appointment for a maximum of 10 minutes!
Please note that your desired technician is not always guaranteed.
*All fees are subjected to 50% original service price. Sale prices do not apply.
Retouch Policy
For all gel services, we will cover you for a week from the date of your appointment in case of any chipping, lifting or peeling!
If any chipping, lifting or peeling does occur, please call or text us as soon as you can.
Please note that we cannot guarantee retention for regular Polish services.
Please be advised that your desired technician is not always guaranteed.
Requests for a retouch outside of the one-week window will not be eligible.
Meet the teAM
The beautiful faces of Cloud 9 Wellness Spa!
